Foglifter FAQs


Location.

We are located on Vancouver Island in British Columbia, Canada, approximately 45 minutes north of Victoria.

The Cowichan Valley is a lush and fertile area that has the best of the west coast within reach. Ringed by evergreen mountains that offer limitless hiking and mountain biking trails, dotted with temperate lakes for fishing, swimming, and boating, and situated alongside the ocean and nearby Gulf Islands, it is an idyllic place to live and work. We are fortunate to be part of a community that prizes the locally grown - be it produce, wines or livestock - and delight in the swaths of farmland and nature that dominate the landscape.

While we don't have a retail shop, if you are in the area, drop us a line.  In the meantime, here is some of what we recommend.


 

The Paper Route.

If you live in the Cowichan Valley or Victoria and want to keep Foglifter coming your way, sign up for our Paper Route service and have freshly roasted beans dropped at your door weekly, bi-weekly, or monthly. Get in touch to get our Paper Boy delivering to you and never have to worry about running out of coffee again.


Shipping & Returns.

We are roasting coffee especially for you and sending it out within 1-2 business days of receiving your order. If you are local, contact us to arrange pick-up or delivery. Shipping within Canada is a flat rate of $10 or complimentary for orders over $60 before tax. Please use code FREESHIP at checkout.  Delivery to the U.S. is typically Canada Post Expedited.

Respectfully, we do not accept returns. However, we endeavour to leave you with the best possible impression and welcome your feedback. If you are unsatisfied with your purchase, please do not hesitate to reach us at hello@fogliftercoffee.com.


Fundraisers &
Donations.

We are very interested in doing what we can to support important causes within our community. While we are unable to participate in every request we receive, it never hurts to ask. Please contact us with specific details about your organization and we will be in touch about how we may be able to contribute to your event or project.

Are you from a local school? Visit our Good Works page to read about a fundraising program that may suit your goals.